Send Us a Message
Frequently Asked Questions
To request a return or exchange, you may contact our Customer Service team at firstname.lastname@example.org to get more information.
An email confirmation will be sent to you along with the applicable tracking number. (Within 1 ~ 3 Days after placing the order)
You may contact our Customer Service team at email@example.com to modify an order, must before the product is shipped.
You can cancel an order on the My account page. Must cancel before the product is shipped
Normally it won’t happen. Shipments can be delayed due to a variety of reasons such as traffic or bad weather. Check the status of your shipment using your email address and order number on our tracking page. Or Email us and let us help you.